Call It Spring Return Policy 2024: Easy Returns and Exchanges Policy

If you’ve recently shopped with Call It Spring and are considering a return, navigating their return policy can be crucial. 

Whether your purchase didn’t quite meet expectations, or you encountered an issue with your order, understanding the process for returns is key. Fortunately, Call It Spring offers a customer-centric return policy, accommodating refunds and exchanges under certain conditions. 

In this article, I will tell you the specifics of the return policy, including timelines, conditions for eligibility, and the process for both online and in-store purchases, ensuring you have all the information needed for a hassle-free return experience with Call It Spring.

What Is Call It Spring Return Policy

Call It Spring offers a customer-centric return and exchange policy, valid for 60 days from the purchase date. Items eligible for return or exchange include those that are unused, in their original packaging, and accompanied by a receipt.

This applies to in-store and online purchases, with the option to return by mail for online orders. Exceptions include purchases from third-party retailers and certain hygienic items like face masks and earrings, which are non-returnable.

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Call It Spring Return With Receipt

For Call It Spring returns with a receipt, within 60 days of purchase, customers can return or exchange items that are unworn and in original packaging. This applies to both in-store and online purchases, including those paid through PayPal & AfterPay.

In-store returns require the item along with the order confirmation email or packing slip. Refunds are credited to the original payment method. Note, that items bought via third-party retailers should be returned to the original store, adhering to its policy.

What Is Call It Spring Exchange Policy

For items purchased online, you can exchange them in-store within 60 days of purchase by presenting the item along with the order confirmation email or packing slip. This flexibility allows for a seamless exchange process, especially for those who prefer in-person transactions.

However, returns by mail are exclusively for online orders. This policy ensures that online shoppers can easily send back items if they can’t visit a store.

For payments made through PayPal and AfterPay, exchanges can be made in-store, with refunds processed either to a Call It Spring gift card or a debit card. This approach accommodates various payment preferences and provides additional flexibility.

Regarding purchases made via Buy Now, Pay Later (BNPL) providers, the return policies are specific to each provider, which may require processing returns exclusively in-store. This aspect of the policy highlights the importance of understanding the terms of your chosen payment method.

It’s important to note that for hygiene purposes, items like face masks, earrings, hair accessories, and insoles are not eligible for refunds or exchanges. Additionally, for apparel, all original tags must remain attached to ensure the item’s unused condition.

Lastly, items marked as final sale are not eligible for exchange or refund, emphasizing the need to be certain of such purchases. This comprehensive exchange policy demonstrates Call It Spring’s commitment to providing a customer-friendly shopping experience, accommodating various needs and preferences.

How to Return an Item to Call It Spring

Step-by-Step Guide to Return an Item to Call It Spring

• Determine Eligibility: Ensure the item is within the 60-day return window, unworn, and in its original packaging with tags attached. Check if the item is not a non-returnable product (like face masks or earrings).
• Prepare the Item: For online purchases, package the item securely in its original box or packaging. Include all the original tags and packaging materials.
• Include Proof of Purchase: Attach the receipt or a copy of the transactional email for both in-store and online returns. For online orders, also include the order confirmation email or packing slip.
• Choose the Return Method:
  • In-Store: For items purchased online or in-store, bring them to any Call It Spring store along with the proof of purchase.
  • By Mail: For online purchases, use the return label provided or obtain one from their website. Mail returns are exclusive to online orders.
• Process for Online Returns: Follow the instructions on the Call It Spring website to obtain a return label and find the nearest mailing location or courier service to send the item back.
• Refund or Exchange: Once the return is received and processed, a refund will be credited to the original payment method, or an exchange will be facilitated as per the request.
• Special Payment Methods: For PayPal & AfterPay purchases, exchanges can be done in-store or refunds can be issued to a Call It Spring gift card or a debit card.

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