Tuckernuck Return Policy (2024 Update)

tuckernuck return policy

If you’ve ever found yourself with a Tuckernuck item that just doesn’t quite work for you, worry not! Tuckernuck return policy is designed to be customer-friendly, ensuring your shopping experience is as smooth as possible. 

They accept returns of unworn, unwashed, and undamaged merchandise within 30 days of delivery, offering a hassle-free way to get a full refund. Plus, during the holiday season, there’s an extended return period to ease your gift-shopping worries. 

In this article, I will dive into the details of Tuckernuck’s return policy and explain how it is designed to meet your needs

What Is Tuckernuck’s Return Policy?

Tuckernuck’s return policy is designed to ensure customer satisfaction while maintaining the quality of its merchandise. You can return unworn, unwashed, and undamaged items with original tags within 30 days of delivery for a full refund. The policy extends to holiday purchases with specific dates for extended returns.

Return WindowWithin 30 days of purchase or delivery.
Condition of ItemsMust be unworn, unwashed, undamaged, and with original tags attached.
Return CostFree if returned within 15 days of purchase. After 15 days, a $7 restocking fee is charged.
Shipping LabelA prepaid shipping label is included in all orders and available for download in the Returns Portal.
After 30 DaysContact customer service; a $7 fee may be charged.

After 30 days, returns are still accepted up to 90 days, but only for store credit. Direct exchanges are not available; instead, customers are encouraged to purchase the desired item and return the original. The return process is streamlined with a prepaid label and requires the inclusion of the packing slip.

tuckernuck return policy

Tuckernuck Return Policy Without Receipt

Tuckernuck’s return policy without a receipt appears to require some form of proof of purchase, as indicated by the need for a packing slip during the return process.

While the policy explicitly states that merchandise must be unworn, unwashed, and undamaged with original tags for a full refund within 30 days, it does not specifically mention the necessity of a receipt.

However, the use of a prepaid return label and the inclusion of an invoice sheet or packing slip suggest that a record of the purchase is needed for the return​​​​.

Tuckernuck Return Policy After 30 Days

Tuckernuck’s return policy allows customers to return products within 90 days of purchase. However, it’s important to note that while returns within the first 30 days are eligible for a full refund, returns made after this period and before 90 days will only receive store credit.

It accommodates those who might need more time to decide on their purchase. Keep in mind, that no returns are accepted after 90 days. As always, the items must be in original condition, unworn, unwashed, and undamaged​​.

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How to Return an Item to Tuckernuck

Returning an item to Tuckernuck, whether online or in-store, is a easy process:

Online Returns:

  • Review Policy: First, visit Tuckernuck’s official website to understand their return policy. This will inform you about which items are eligible for return, the return timeframe, and any specific conditions​​.
  • Gather Information: Have your order number, the items for return, and the reason for return ready​​.
  • Contact Customer Service: Reach out to Tuckernuck’s customer service via (888) 501-8101, or customerservice@tnuck.com. Provide the necessary order information​​.
  • Follow Instructions: The customer service team will provide specific return instructions, which may include a return shipping label or address for shipping the items back​​.
  • Package Securely: Pack the items in their original packaging if possible, ensuring all tags or accessories are included. This helps to ensure the safe return of your items​​.
  • Ship the Return: Send the package back to Tuckernuck using the provided return label or per the given instructions. Remember to get a tracking number or proof of postage for your records​​.

In-Store Returns:

  • Eligibility: Items to be returned should be unused, unworn, and in their original state. Make sure all tags and labels are still attached​​.
  • Proof of Purchase: It’s advisable to have proof of purchase such as a receipt, order confirmation, or packing slip​​.
  • Visit the Store: Online purchases can be returned at Tuckernuck’s store in Washington, DC. For more details on the store location, visit Tuckernuck’s store page​​.

What Is the Tuckernuck Exchange Policy

Tuckernuck currently does not offer direct exchanges. Instead, they suggest a two-step process for customers seeking a different size or color of an item.

First, purchase the new item in the correct size or color immediately. Then, return the original item using their standard return process, which includes generating a free return label through their portal.

This approach is aimed at expediting the process, ensuring customers quickly receive their desired item while returning the other, all within Tuckernuck’s 30-day return window​​.


Does Tnuck offer a holiday return policy?

Yes, Tuckernuck offers an extended holiday return policy. For orders placed within specific dates (e.g., from October 30, 2023, through December 8, 2023), they offer extended returns until January 8, 2024. This policy is for unworn, unwashed, undamaged merchandise​​​​​​.

How long do I have to return an item?

You have 30 days from the time of delivery to return an item to Tuckernuck.

Are there any fees associated with returns?

Tuckernuck charges a $7 restocking fee for returns initiated after 15 days from the purchase date. The customer pays for return shipping if the return is made after 30 days; otherwise, it’s free with a prepaid label​​.

Do I need to include a packing slip with my return?

While Tuckernuck’s return policy does not explicitly state the requirement of a packing slip, it is advisable to include it. The return process involves using a prepaid label and packing slip, indicating that some proof of purchase is necessary​​​​.

What if I received the wrong item or a damaged item?

If you receive a defective or incorrect item from Tuckernuck, they will cover the cost of return shipping and either issue a full refund or send a replacement. This policy ensures customer satisfaction in cases of errors or issues with the products received​​.


Tuckernuck’s return policy is customer-friendly yet precise. You can return unworn, unwashed, and undamaged items within 30 days for a full refund, provided they have original tags.

Post-30-day returns are accepted for store credit up to 90 days. During the holiday season, there’s an extended return period. However, Tuckernuck doesn’t offer direct exchanges; instead, they suggest repurchasing the desired item and returning the original.

Remember, monogrammed and final sale items aren’t returnable. For any return-related queries, their customer service is readily available to assist. This policy balances flexibility with the need to maintain product integrity.

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