Windsor Return Policy 2024: Hassle-Free Returns Within 30 Days

If you’re considering a purchase from Windsor but are concerned about the flexibility of returns, you’ll be pleased to know that their policy is designed to accommodate the customer’s needs.

Windsor offers a return window of 30 days for most products, provided they are new, unworn, unwashed, and have all original tags attached. Special occasion and formal dresses must be returned within 14 days from the original purchase ship date. However, final sale items, promotional goods, and certain accessories like fashion tape and jewelry are not eligible for returns. A $7.95 fee is deducted for the use of their return shipping label.

In this article, we have detailed the Windsor return policy to ensure a straightforward and hassle-free shopping experience.

What Is Windsor Return Policy

Windsor’s return policy allows customers to return eligible products within 30 days from the original purchase ship date, with special occasions and formal dresses having a 14-day return window. Items must be new, unworn, unwashed, and have all tags attached. Swimwear must also have all tags and the hygienic liner attached.

Final sale items, clearance, promotional items, and merchandise discounted more than 30% are not eligible for returns. Fashion tape, adhesive bras, panties, pasties, earrings, face masks, cosmetics, and lingerie are always final sale.

Damaged or missing items must be reported within 7 days of receipt. Returns via FedEx with a prepaid label will have a $7.95 fee deducted from the refund, and the customer is responsible for this fee. Returns to retail stores or Happy Returns Return Bars are alternative options, with the latter incurring a $4.95 fee​​​​​​.

Windsor Return Policy After 30 Days

Windsor’s return policy stipulates that customers have up to 30 days from the purchase date to initiate returns for most items, provided the merchandise is new, unworn, unwashed, and retains all original tags.

After 30 days, Windsor does not accept returns, emphasizing the importance of meeting this deadline to ensure eligibility for a refund. It’s crucial to note that final sale, clearance, and promotional items are excluded from returns, underscoring the need for buyers to review the return policy specifics before purchasing to ensure understanding and compliance​​​​.

Windsor Return Policy Without Receipt

Windsor’s return policy allows for returns within 30 days of the original purchase date, provided the items are new, unworn, unwashed, and have all original tags attached. Exceptions include final sale items like fashion tape, adhesive bras, and lingerie, which cannot be returned.

Special occasion and formal dresses must be returned within 14 days. The policy does not specifically address returns without a receipt, but for online purchases, a packing slip is required, and in-store returns necessitate proof of purchase. Returns to Windsor stores are free, while mail returns have a non-refundable fee​​​​.

Windsor Return Policy Online

Windsor’s online return policy is designed to be fair and straightforward, allowing customers to return most items within 14 days from the original purchase ship date. To qualify for a return, merchandise must be in new, unworn, and unwashed condition, with all original tags attached.

This policy includes special occasion and formal dresses, with the additional requirement that there be no visible signs of wear. However, swimwear must also be unworn and retain all tags and the hygienic liner.

Items marked as FINAL SALE/CLEARANCE or PROMOTIONAL, as well as certain categories like fashion tape, adhesive bras, earrings, and cosmetics, are not eligible for return. This policy ensures that customers can shop with confidence, knowing they can return items if they meet these conditions​​.

Windsor In-Store Return Policy

Windsor’s in-store return policy allows customers to return merchandise within 30 days of purchase, provided items are new, unwashed, and have all tags attached. Returns are free for items purchased and returned in-store.

For online purchases returned in-store, Windsor does not refund shipping costs, only the merchandise price and tax charges. Special occasion dresses must be returned within 14 days for a full refund, while other regular-priced items can be returned within 30 days for store credit.

Note that purchases made with PayPal, ZipPay, or Amazon Pay are eligible for exchange only, with no refunds provided through in-store returns​​​​.

Windsor Holiday Return Policy

Windsor’s return policy allows customers to return products within 30 days of purchase, provided the items are new, unworn, unwashed, and have all original tags attached. Special occasion and formal dresses must be returned within 14 days.

Items such as fashion tape, adhesive bras, panties, pasties, earrings, face masks, cosmetics, and lingerie are considered final sales and cannot be returned. Online returns may incur a $7.95 shipping label fee, deducted from your refund while returning items in-store is free of charge.

It’s important to report any damaged or missing items within seven days of receipt to ensure proper handling by Windsor​​​​.

What Is Windsor Exchange Policy

Windsor’s exchange policy is customer-centric, allowing for a smooth transition if a purchased item does not meet expectations. Customers can initiate the exchange process online by first returning the unsatisfactory item and then placing a new order for the desired item.

If the replacement item is not available online, customers are encouraged to visit one of Windsor’s many store locations. Upon receipt of the returned item, Windsor issues a refund to the original payment method. This policy ensures a flexible shopping experience, catering to customer satisfaction​​.

How to Return an Item to Windsor

Returning an item to Windsor, whether online or in-store, involves a few specific steps depending on the method you choose. Here’s a step-by-step guide to help you through the process:

Online Returns

Start Your Return: To initiate an online return, visit Windsor’s return portal. You will need your Order Number and Shipping Zip Code to start the process.

Choose Your Return Method: You have three options for returning your item:

• Return to a Windsor Store: This option is free. You’ll need to bring the original packing slip and packaging with you.
• Return at a Happy Returns Bar: There’s a $4.95 fee for this service. It allows you to return your items in person without needing a shipping label.
• Mail Your Return with a Prepaid FedEx Label: This method costs $7.95. You’ll need to use the prepaid shipping label provided by Windsor and send the item back via FedEx.

In-Store Returns

Locate a Store: Find your nearest Windsor store location. Windsor has over 300 retail locations that accept returns for items purchased online.

Prepare Your Items: Ensure the items are new, unworn, unwashed, and have all tags attached. Special Occasion and Formal Dresses must be returned within 14 days from the original purchase ship date, while other eligible items must be returned within 30 days.

Bring Necessary Documentation: Take the original packing slip and packaging with you to the store.

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