Cabela’s Return Policy 2024: Return or Exchange with Confidence

If you’ve recently made a purchase from Cabela’s and are considering a return, understanding their return policy is crucial. Navigating return policies can be complex, but Cabela’s strives to make the process straightforward and customer-friendly.

They offer a standard 60-day return window for most items, with flexibility for returns after this period on an inspection basis. Additionally, items without a receipt can still be returned under certain conditions.

This article will delve into the intricacies of Cabela’s return policy, providing clear guidance to ensure a smooth and hassle-free return experience.

What Is Cabela’s Return Policy

Cabela’s return policy allows for returns within 60 days of purchase with a valid proof of purchase, applicable to both in-store and online buys. Items returned without a receipt are processed at the lowest sale price plus tax and may be exchanged or refunded as merchandise credit.

Beyond 60 days, returns are subject to inspection, and certain items like electronics and non-Bass Pro brand rods and reels should be returned to the manufacturer.

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Cabela’s Return Policy Without Receipt

Cabela’s accommodates returns without a receipt, offering a customer-friendly approach. In such cases, items are processed at the lowest sale price plus applicable tax, ensuring fairness.

Customers have the choice to exchange the item for an identical product or opt for merchandise credit via a gift card. To validate the return, Cabela’s may request a valid government photo ID.

However, they reserve the right to limit or decline returns without a receipt, maintaining a balance between customer service and operational integrity.

Cabela’s Return Policy After 60 Days

Cabela’s offers a considerate approach for returns after 60 days. For most items, returns are still possible, but they’re subject to an inspection process.

Electronics and non-Bass Pro brand rods and reels, if under a manufacturer’s warranty, should be returned directly to the manufacturer for repair or replacement.

Additionally, Bass Pro Shops and Cabela’s branded merchandise, including rods, boots, shoes, and waders, carry a one-year warranty against manufacturing defects. 

Cabela’s Return Policy No Tags

Cabela’s return policy does not explicitly mention the conditions for items returned without original tags.

However, their general policy states that most items, if purchased through the catalog or online, can be returned for an exchange or refund by mail or in-store within 60 days of purchase with valid proof of purchase. Items returned after 60 days are accepted on an inspection basis only​​.

Cabela’s Return Policy In-Store

Cabela’s in-store return policy is designed to offer flexibility and customer satisfaction. The key points include:

• Standard Return Window: Items purchased through the catalog or online can be returned for an exchange or refund within 60 days of purchase with valid proof of purchase. Returns after 60 days are subject to inspection​​.
• Special Conditions: Certain items have specific return conditions. For instance, gasoline-powered items and drones are ineligible for return if used or if oil or fuel has been added. Customized products and certain safety-related items like firearms and ammunition are also non-returnable​​.
• Without Receipt: Items returned without a receipt are processed at the lowest sale price plus applicable sales tax. These items may be exchanged for the same product or returned for merchandise credit in the form of a gift card, and a valid government photo ID may be requested. Cabela’s reserves the right to limit or decline returns and exchanges without valid proof of purchase​​.

Cabela’s Return Policy Used Items

Cabela’s return policy for used items is specific to the type of product:

• Gasoline-Powered Items and Drones: These items are ineligible for return if they have been used, show signs of use, or if oil or fuel has been added. They may be returned in unused condition within 60 days of purchase with the original sales receipt and must be in original packaging with all manuals and accessories. After 60 days, or if fuel or oil has been added, these items fall under the manufacturer’s warranty and must be returned to the manufacturer for warranty service​​​​.
• Custom Order Products: Products custom-ordered for a specific make/model (like seat covers, floor mats, furniture, etc.) must be returned to the manufacturer​​.
• Altered Products: Any product that has been altered, such as cut arrows, cannot be returned​​​​.
• Bargain Cave Items: Items purchased from the Bargain Cave at a retail store are nonreturnable​​​​.
• Non-Returnable Items for Safety Reasons: Certain items like firearms, ammunition, black powder firearms, treestands, blowguns, and mouth calls are not returnable for safety reasons​​.
• Reconditioned Products: Products that have been reconditioned, such as bows and crossbows, are not eligible for return​​.

Cabela’s Return Policy for Online Orders

Cabela’s online order return policy is both efficient and customer-friendly. To initiate a return or exchange, you can easily obtain a return label online. Simply provide your order number and the email address used for the order to request the label. This is the quickest way to start the refund or exchange process​​​​.

If you’re returning items at a retail store, bring the original receipt or order number, along with a photo ID. In case you don’t have the receipt, a valid picture ID is required, and you’ll be issued an exchange or a merchandise-only card. Refunds are processed in the original form of payment​​.

For mail returns, print and complete a return form, then send your return to the specified address. This option ensures a hassle-free return experience for online purchases​​

What Is Cabela’s Exchange Policy

Cabela’s exchange policy is customer-friendly and accommodating, ensuring a smooth shopping experience.

For items purchased through the catalog or online, customers can opt for an exchange or refund within 60 days of purchase with valid proof of purchase. After 60 days, exchanges are still possible but are subject to inspection.

Notably, if you don’t have a receipt, items can still be exchanged for the same product or converted to merchandise credit in the form of a gift card, processed at the lowest sale price plus applicable sales tax​​​​.

How to Return an Item to Cabela’s

Here’s a detailed guide on how to return an item to Cabela’s, both online and in-store:

Online Returns:

• Request a Return Label: The quickest method for refunds or exchanges is to request a return label. Provide your order number and email address used for the order to get the label. This can be done through the returns portal on Cabela’s website.
• Mail the Item: After obtaining the return label, securely package your item and attach the label. Drop it off at the designated shipping carrier.
• Processing: Once the item is received and inspected, Cabela’s will process your refund or exchange. If you’ve opted for an exchange, place a new order for the desired item as soon as the return label is scanned by FedEx.

In-Store Returns:

• Prepare for the Return: Bring the original receipt or order number and a valid photo ID. If you don’t have the receipt, an even exchange or merchandise credit in the form of a card will be issued, subject to certain conditions.
• Visit the Store: Go to the nearest Cabela’s store. At the entrance, approach the greeter’s desk to have your merchandise checked.
• Proceed to Customer Service: After the initial check, head to the Customer Service desk to process the refund or exchange. Refunds will be issued based on the original payment method; cash or check payments will be refunded in cash, while credit card payments will be credited back to the card.

Cabela’s Customer Care details

United States:

• Phone Number: 1-800-237-4444.
• Regular Hours: Monday to Friday from 6 AM to 10 PM CDT.
• Weekend Hours: Saturday from 7 AM to 8 PM CDT, and Sunday from 8 AM to 9 PM CDT​​.

Canada:

• Toll-Free Phone Number: 1 (800) 265 6245.
• Regular Hours: Monday to Friday from 6 AM to 9 PM CT.
• Holiday Hours: The hours vary during holidays, with specific schedules for days like December 24th, 25th, 31st, and January 1st​​.

FAQs

Conclusion

Cabela’s return policy offers flexibility and convenience for customers. Within 60 days of purchase, items bought online or in-store can be returned with proof of purchase for a refund or exchange.

Returns without a receipt are processed at the lowest sale price, offering an exchange or store credit. Beyond 60 days, returns are subject to inspection, and certain products like electronics and branded merchandise have specific warranty conditions.

This customer-centric policy reflects Cabela’s commitment to quality service and satisfaction, ensuring a trustworthy and reliable shopping experience.