Under Armour Return Policy 2024: Your Guide to Hassle-Free Returns & Exchanges

under armour return policy

If you’ve recently purchased from Under Armour and are considering a return, you’re likely wondering about their return policy. Understanding the specifics can be crucial, especially if you’re on a tight timeline or have specific concerns.

In this concise guide, we’ll delve into the key aspects of Under Armour’s return policy, providing clear, professional insights to ensure you’re well-informed. Whether it’s about time frames, condition of items, or refund processes, we’ve got you covered. In this article, I will explore these details to help you navigate your return seamlessly.

What Is Under Armour’s Return Policy

Under Armour’s return policy is customer-centric, ensuring satisfaction with every purchase. Customers can return items within 60 days for a full refund, provided the items are in original condition with tags attached. This policy applies to both online and in-store purchases, offering flexibility and convenience.

Exchanges are not available, but customers can easily return and repurchase. For defective items, a longer 1-year return period is provided. Free returns are available for items purchased on the Under Armour website, simplifying the process. This straightforward, customer-focused return policy highlights Under Armour’s commitment to quality and customer service.

Vuori Returns PolicyNelly Return Policy
Mr Price Return PolicyTJ Maxx Return Policy
David’s Bridal Return PolicyDillard’s Return Policy
Walgreens Return Policy Old Navy Return Policy
Urban Outfitters Return PolicyJCPenney Return Policy

Under Armour Return Policy After 60 Days

Under Armour’s return policy generally allows for returns within 60 days of purchase. This policy applies to purchases made from their website, app, or physical store locations. It’s important to note that returned items must be in their original condition, accompanied by proof of purchase, and should not be worn, used, washed, or altered.

The policy aims to ensure customer satisfaction while maintaining quality standards for returned products. For detailed information about the return process, including conditions and procedures, it’s recommended to refer to the official Under Armour Help Center​​​​​​.

Under Armour Return Policy Without Receipt

If you don’t have the original sales receipt for your purchase, Under Armour offers the option to return products within 60 days of purchase. In such cases, the return may be processed in exchange for an e-gift card based on the product’s last selling price.

To ensure a successful return, the item must be in its original condition, with all original tags and packaging intact. This policy applies to both in-store and online purchases. For in-store returns, simply bring your item to any Under Armour store. For online returns, you can initiate the process through Under Armour’s website by filling out a return form and following the steps provided to receive a confirmation email with a return shipping label.

Under Armour Outlet Return Policy

Under Armour offers a customer-centric return policy that balances convenience with flexibility. Purchases from Under Armour stores, the website, the app, or the factory house can be returned within a 60-day window from the purchase date. The item must be in its original condition, unused, and accompanied by the proof of purchase for successful returns.

Online returns are straightforward. Customers need to print a return label from the Under Armour website and adhere it to their return package, which can be dropped off at the nearest postal service office. For in-store or factory house returns, simply bring the item and the purchase receipt to the nearest Under Armour store.

In cases where a receipt is not available, Under Armour may still accept the return after a careful evaluation. The refund, under such circumstances, might be issued based on the item’s last selling price or as an e-gift card.

For exchanges, the process mirrors the return policy, allowing for exchanges within 60 days, either online or in-store. This is particularly useful for changes in colour or size.

Refunds are processed promptly once the return conditions are met, typically within 3-5 business days, and are credited back to the original mode of payment. In-store refunds require a valid ID at the time of the transaction.

Under Armour Return Policy Online

Under Armour’s online return policy is designed to offer customers a hassle-free experience. Purchases made from UnderArmour.com, the UA app, or at UA Brand House and Factory House store locations can be returned or exchanged within 60 days. Items must be in their original condition and accompanied by the original proof of purchase. The process for refunds typically takes 10-14 business days, with an additional 3-5 business days for the refund to post, depending on the financial institution.

Unfortunately, items purchased using ApplePay, gift cards, or Klarna are not eligible for exchange. To initiate an exchange or return, customers are advised to start the process online through the Under Armour website. This user-friendly approach ensures that the return or exchange process is straightforward and efficient, reinforcing Under Armour’s commitment to customer satisfaction.

Under Armour Defective Product

Under Armour, renowned for its high-performance sportswear, occasionally encounters issues with defective products, a challenge faced by many major brands. This typically involves manufacturing flaws or material deficiencies, potentially impacting the product’s durability, functionality, or safety.

Addressing these defects, Under Armour often implements corrective measures such as recalls or customer compensation, underscoring its commitment to quality and customer satisfaction. Consumers must stay informed about such occurrences, ensuring they receive the high standard of product that Under Armour strives to provide.

What Is Under Armour Exchange Policy

Under Armour’s exchange policy is customer-centric, offering a seamless process for those seeking to swap their purchases. Customers have the flexibility to exchange items purchased from Under Armour within 60 days of purchase. This can be easily done through their website, where you can select the item you wish to exchange and choose the desired size or colour. Once you print the free return label and drop off the package at a FedEx location, the exchange process is initiated.

The new gear is shipped after the returned item is received and processed at Under Armour’s warehouse. This policy ensures a hassle-free experience, catering to the needs of customers who seek the right fit or style post-purchase. For more detailed information and specific instructions, you can visit Under Armour’s Help Center on their website.

Under Armour Warranty Policy

Under Armour demonstrates a commitment to quality and customer satisfaction through its warranty policies. For backpacks, Under Armour offers a Universal Guarantee of Performance, essentially a 60-day return policy starting from the purchase date. This warranty covers defects or damages due to materials or workmanship, including issues like broken zippers or faulty straps.

However, it’s important to note that this warranty does not extend to damages caused by normal wear and tear, misuse, abuse, or accidents. The process for claiming a warranty involves filling out an online form on Under Armour’s website, providing proof of purchase, and possibly sending the backpack back to them for inspection and potential repair or replacement.

For shoes, Under Armour provides a limited warranty, typically covering manufacturing defects for a specific period, usually up to one year. This warranty does not cover normal wear and tear or damage due to misuse or improper care. To maintain the longevity of Under Armour shoes, it is advised to clean and dry them properly, avoid extreme conditions, store them appropriately, rotate between pairs if used frequently, and follow care instructions provided by Under Armour.

Under Armour Returns Not Working

Under Armour, a renowned sportswear brand, occasionally faces challenges with its return policy, impacting customer satisfaction. While their products are widely acclaimed for quality and innovation, some customers encounter difficulties when attempting to return items. Key issues include strict return windows, condition requirements, and processing delays.

To mitigate this, Under Armour could streamline its return process, ensuring it is customer-friendly and efficient. This approach would bolster their reputation for customer service excellence, aligning with their commitment to quality and innovation. By addressing these return policy concerns, Under Armour can enhance its brand loyalty and customer trust, reinforcing its position as a leader in the sportswear industry.

How to Return an Item to Under Armour

To return an item online or in-store to Under Armour, follow these simple steps for a hassle-free experience:

Eligibility: Ensure your item is eligible for return. It must be returned within 60 days of purchase and be in its original condition with tags attached. Proof of purchase is required.

Online Returns:

  • Visit the Under Armour website and go to the ‘Returns’ section.
  • Start your return process by printing out the return label. This service is offered free of charge.
  • Pack the item in its original packaging or a suitable alternative.
  • Drop off the package at your nearest FedEx location.

In-Store Returns:

  • Bring the item to any Under Armour store.
  • Make sure to have the original packaging and proof of purchase with you.
  • The store staff will assist you through the return process.


What is the time frame for Returns or Exchanges?

Under Armour offers a 60-day return and exchange policy for items purchased from their website, app, or brand house and factory house store locations.

Can I Return Items Bought with ApplePay, Gift Cards, or Klarna?

Items purchased using ApplePay, gift cards, or Klarna cannot be exchanged, and specific return instructions apply.

What is the Process for Exchanging a Gift or Retail Purchase?

To exchange a gift or retail purchase, you need to first send it back and then place a new order.

How Long Does It Take to Process a Return or Exchange?

It typically takes 10-14 business days to process returns and exchanges.

What Happens During Extended Holiday Returns?

For orders placed between November 1st and December 31st, the return and exchange policy is extended from 60 days to 90 days.


In conclusion, Under Armour’s return policy reflects their commitment to customer satisfaction, offering a flexible and hassle-free return process. This policy highlights the brand’s dedication to ensuring a positive and risk-free shopping experience for all customers​​​​​​​​.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *