Cupshe Return Policy 2024: A Guide to Cupshe’s Returns & Exchanges

cupshe return policy

If you’re grappling with the nuances of Cupshe’s return policy, you’re not alone. Navigating the intricacies of returning online purchases can be a hassle, but understanding Cupshe’s approach simplifies the process. 

Cupshe’s policy allows returns or exchanges within 30 days of receiving your order. This generous window offers ample time to decide if the swimwear meets your expectations. However, it’s crucial to ensure that the items are unworn, undamaged, and retain their original packaging, including tags and hygiene seals. Unfortunately, certain items like clearance or final sale products may not be eligible for return.

In this article, I will delve into the key aspects of Cupshe’s return policy, aiming to provide a comprehensive guide for those needing clarity.

What Is Cupshe Return Policy

Cupshe’s return policy is designed to ensure a hassle-free experience for customers. The policy allows for returns or exchanges within 30 days of receiving an order, provided the items are unworn, undamaged, and in their original packaging. This generous timeframe offers customers ample opportunity to evaluate their swimwear purchases.

One of the standout features of Cupshe’s policy is the option for size exchanges. If the swimwear doesn’t fit as expected, customers can easily request an exchange for a different size, avoiding the need for a full return. This approach is particularly customer-friendly, as it addresses common concerns related to online swimwear shopping, such as sizing issues.

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Cupshe Return Policy after 30 Days

Cupshe’s return policy is designed with customer satisfaction in mind. If you’re not completely happy with your purchase, you can easily return it within 30 days of receipt. Items must be in original condition, unworn, unwashed, and with all tags attached.

Simply visit Cupshe’s website, follow the straightforward return process, and choose your refund or exchange option. It’s important to note that after 30 days, returns are not accepted. For a hassle-free shopping experience, always refer to the detailed policy on Cupshe’s site before making a purchase.

Cupshe Return Policy without Receipt

Cupshe’s return policy for items without a receipt aims to balance customer convenience with practical business operations. Customers who wish to return products without a receipt can do so under certain conditions.

These include providing proof of purchase through order details or account information, and ensuring the items are in their original condition, unworn and unwashed, with tags intact. While refunds are processed to the original payment method, customers without a receipt may receive store credit. This approach ensures a seamless, fair, and satisfactory return experience for all involved.

Cupshe Return Policy Online

If you’re not completely happy with your purchase, you can easily return it within 30 days. The item must be in its original condition, unworn, unwashed, with tags still attached. To initiate a return, simply visit Cupshe’s online return portal. Follow the straightforward instructions to complete your return. Refunds are processed promptly, typically within 5-7 business days.

Please note, that Cupshe does not cover return shipping costs, and final sale items cannot be returned. This policy exemplifies Cupshe’s commitment to customer satisfaction and hassle-free online shopping.

Cupshe Return Policy in Store

Cupshe’s in-store return policy offers a hassle-free experience for customers. If you’re not completely satisfied with your purchase, you can return it to any Cupshe store within a specific period from the purchase date.

The item must be in its original condition, unworn, with tags attached. Simply present your receipt and our friendly staff will assist with a smooth return process. This policy ensures that shopping with Cupshe is always a worry-free and enjoyable experience, reflecting our commitment to customer satisfaction.

Cupshe Exchange Policy

If you’re not completely satisfied with your purchase, you can easily exchange it for a different size or style. The policy allows exchanges within a specified period from the purchase date, ensuring you have ample time to make your decision. Products must be returned in their original condition, with tags attached.

How to Return an Item to Cupshe

Here’s a step-by-step guide on how to return an item to Cupshe

Returns to Cupshe:

Initiate the Return:

  • Log into your Cupshe account and go to ‘Order History.’
  • Select the item(s) you wish to return and request a return or exchange.

Wait for Approval:

  • Cupshe’s Customer Care Team will review your request. This may take up to 24 hours.
  • After approval, you will receive further instructions, including the return address and refund options.

Prepare Your Return:

  • Pack the item(s) securely, ensuring they are in their original condition with tags and hygiene liners intact.
  • For sanitary reasons, certain items like swimwear, jewelry, and final sale items are not eligible for return unless there is a quality issue.

Ship the Item:

  • You are responsible for return shipping costs as Cupshe does not provide free return labels.
  • Ship the item to the provided return address.
  • Retain proof of postage and share the tracking information with Cupshe’s customer service.

Refund Process:

  • Once Cupshe receives and inspects your return, they will process your refund.
  • Refunds are issued to the original payment method or as a cash coupon.
  • The timeframe for refunds varies: immediate for cash coupons, within 3 business days for PayPal, and up to 10 business days for credit card refunds.


What is the return window for Cupshe products?

You can return items within 30 days from the delivery date. The items must be unworn, unwashed, and have Cupshe tags and hygiene liners still attached.

How long does it take to receive a refund from Cupshe?

Refund processing times vary. For credit card refunds, it usually takes ten business days (possibly an additional 3-5 days

Are there any items that cannot be returned?

Non-returnable items include those purchased with a coupon, bags, beach blankets and towels, swimming rings, floaties, and swimwear without a removable hygiene liner.

What should I do if I receive a damaged or wrong item?

Contact Cupshe customer support via chat, providing your order number, product name, or SKU number, along with details and photographic evidence of the issue.


Cupshe offers a straightforward and customer-centric return policy, ensuring a worry-free shopping experience. With a 30-day return window, customers have ample time to evaluate their swimwear purchases. Items must be in original condition, unworn, with all tags and hygiene liners intact.

While most items are eligible for return, note that final sale items, accessories, and certain flash sale items are excluded. Returns may incur a shipping fee, with specific costs detailed on Cupshe’s website. For damaged or defective items, or if the wrong item is received, Cupshe encourages customers to contact their support team for resolution. This policy reflects Cupshe’s commitment to customer satisfaction, making swimwear shopping both enjoyable and secure.”

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