Revolve Return Policy 2024: Effortless Returns, Elevated Experience

If you’re contemplating a purchase from Revolve but are unsure about their return policy, it’s straightforward.

Revolve allows returns within 60 days of purchase for a full refund, provided the items are unworn, unused, unwashed, undamaged, and have all original tags attached. However, final sale items cannot be returned. Swimwear and lingerie, under certain conditions, are also exempt from returns.

In this article, we delve into the nuances of Revolve’s return policy, ensuring you have all the information needed to shop with confidence and understand your rights as a consumer.

What Is Revolve Return Policy

Revolve’s return policy is designed with customer convenience in mind, offering a 60-day return window for a full refund and 90 days for exchanges. Returns are free for US customers, with a prepaid shipping label provided.

However, items marked “final sale” cannot be returned. For defective or damaged items, immediate contact with customer service is necessary. Certain product categories have specific return conditions, such as beauty products and bridal gowns, which must be returned within 30 days, unopened or unworn, respectively.

Revolve also has a modified return policy for accounts exceeding a return threshold of $7500 within a year, applying restrictions like a 15% restocking fee. For a successful return, it’s essential to follow Revolve’s guidelines, including returning items in their original condition with all tags attached​​​​.

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Revolve Return Policy Without Receipt

Revolve’s return policy allows customers to return items without a receipt, offering flexibility and convenience. If you return an item within 60 days from the purchase date, you’re eligible for a refund or store credit, even without a receipt.

However, for returns without the original shipping label, Revolve will only issue a store credit. The policy emphasizes the importance of item condition, requiring returns to be in their original state with all tags attached.

Final sale items, beauty products, and undergarments are not eligible for returns. Revolve processes refunds within 5 business days of receiving the return, but the refund appearance on your statement might take additional time, depending on your bank or credit card company. For a hassle-free return experience, ensuring the item is unworn, unwashed, and has all original tags can facilitate a smoother process​​​​​​.

Revolve Return Policy After 60 Days

Revolve’s return policy is designed to accommodate customer satisfaction with flexibility. Customers are encouraged to return items within 60 days of shipment for a full refund, ensuring that the items are in the same condition as received. For those looking to exchange their purchases, Revolve extends this period to 90 days.

It’s important to note that this policy applies as long as the returned items have not been worn, used, washed, or damaged and retain all original tags. This policy demonstrates Revolve’s commitment to customer service, offering a reasonable window for returns and exchanges while maintaining product integrity​​.

Revolve Return Policy on Sale Items

Revolve offers flexibility for sale items, but with specific exceptions. Sale items marked as “final sale” are not eligible for returns, exchanges, or store credit, ensuring customers make mindful purchases of heavily discounted products.

For items not under this category, Revolve allows returns within a 60-day window, ensuring products are unworn, unwashed, and with original tags attached. This customer-centric approach balances convenience with firm policies on final sale items, fostering a transparent and reliable shopping experience. 

Revolve Clothing Return Policy

Revolve’s return policy allows customers to return items for a full refund within 60 days of purchase, provided the items are unworn, unwashed, undamaged, and have all original tags attached. Exchanges are permitted within 90 days. For U.S. customers, Revolve offers a prepaid return shipping label, making returns free of charge. However, certain items marked as “FINAL SALE” are not eligible for return, exchange, or store credit. It’s important to note that bridal gowns must be returned within 30 days for a refund, exchange, or store credit, and orders of three or more bridesmaid dresses of the same style are considered final sale.

Revolve Holiday Return Policy

Revolve holiday return policy is designed with customer convenience in mind, extending the usual return timeframe to accommodate holiday shopping. During the holiday season, from November 1st to December 25th, Revolve allows customers to return items after the standard 30-day period, as long as the returns are received by January 10th.

This policy applies to a wide range of products, ensuring that holiday purchases can be made with confidence. Items must be returned in their original condition, unworn and with all tags attached, to qualify for a refund​​.

What Is Revolve Exchange Policy

Customers have up to 90 days from shipment to request an exchange, with the item needing to be received within 30 days of the exchange request. Exchanges are subject to item availability, and only in-stock items can be reserved for exchanges; pre-order items are not eligible.

This policy demonstrates Revolve’s commitment to providing flexibility and support to its customers, making it easier for them to exchange products for different styles or sizes without inconvenience​​.

How to Return an Item to Revolve

To return an item to Revolve online, follow these step-by-step instructions to ensure a smooth process:

• Initiate Your Return: First, you need to log into your Revolve account to access your order details and initiate the return process.
• Select Items for Return: In your account, choose the item(s) you wish to return and select “Return” next to each item.
• Print Prepaid Label: After initiating the return, Revolve will email you a UPS return shipping label. Print this label for your return package.
• Package Your Return: Pack the item(s) securely in the original packaging if possible, making sure all tags are attached and the item is in its original condition. If you’re returning swimwear, ensure the hygiene liner is intact.
• Send the Package: Attach the prepaid return shipping label to your package and drop it off at any UPS location.
• Wait for Refund Processing: Once Revolve receives and processes your return, they will issue a refund to your original payment method within 3-5 business days.

FAQs

Revolve Customer Care details 

Here are the Revolve Customer Care details for returns: 

• Phone: 1-888-428-9759.
• Email: customercare@revolve.com 
• Website: https://www.revolve.com/