Vuori Returns Policy 2024: A Comprehensive Guide

vuori returns policy

Do you find the process of returning products to be a bit of a puzzle, especially when it comes to Vuori’s policy? You’re not alone. In this comprehensive guide, I’ll clarify Vuori’s return policy, ensuring that your return process is as smooth as possible.

Vuori offers a generous 120-day return period for both in-store and online purchases, allowing ample time for you to decide if your purchase meets your needs. The items must be unused, in their original packaging, and accompanied by the original receipt. Fortunately, Vuori provides free returns, making it convenient and cost-effective for you. 

In this article, I will delve deeper into the specifics of Vuori’s return policy, including its exceptions, refund policy, and how to initiate a return, either online or in-store.

What Is Vuori Returns Policy

Vuori’s return policy is a testament to their commitment to customer satisfaction, offering a generous 120-day return period for purchases made either online or in-store. This policy allows you ample time to decide if the gear meets your expectations. For returns, the process is straightforward and customer-friendly.

Simply create a return through Vuori’s online return system, using your order number and email address. Vuori provides a pre-paid USPS shipping label, making the return process free of charge for you. Once your return is received, refunds are processed swiftly, typically within 3-10 business days, ensuring a smooth and efficient experience. This approach underscores Vuori’s dedication to ensuring their customers are fully satisfied with their purchases​​​​​​.

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Vuori Returns Policy Without Receipt

Vuori, known for its high-quality athletic and lifestyle apparel, offers a customer-centric return policy, even for purchases made without a receipt. Their commitment to satisfaction ensures that customers can return or exchange products hassle-free, showcasing Vuori’s confidence in their merchandise.

This policy reflects a blend of trust and flexibility, prioritizing customer experience over rigid rules. By accommodating returns without receipts, Vuori not only demonstrates exceptional service but also fosters long-term customer loyalty, a cornerstone of their brand’s success.

Vuori Returns Policy After 30 Days

Vuori’s return policy, extending beyond 30 days, exemplifies their commitment to customer satisfaction. This policy, designed with flexibility and convenience in mind, ensures a hassle-free experience for shoppers. Whether it’s clothing or accessories, Vuori’s approach acknowledges the varying needs and preferences of their customers.

This extended period allows ample time to assess the fit, comfort, and style of their products. Importantly, this policy not only boosts consumer confidence in Vuori’s brand but also reflects their dedication to providing exceptional service, setting them apart in the competitive retail landscape.

Vuori Return Policy In-Store

Vuori, renowned for its premium activewear, upholds a customer-centric return policy for in-store purchases. This policy, designed to ensure complete satisfaction, allows customers to return or exchange items within 30 days of purchase. The process is straightforward: products must be unworn, unwashed, and with original tags.

Vuori emphasizes the importance of a valid receipt for a hassle-free return. This approach reflects Vuori’s commitment to quality and customer service, making shopping in their stores a worry-free experience for fitness enthusiasts and casual buyers alike.

Vuori Return Policy Online

Vuori’s online return policy stands out for its simplicity and customer-focused approach, making it a breeze for shoppers. They offer a generous 30-day return window for items purchased online, ensuring that you have ample time to decide if your purchase meets your expectations. Returns are free and easy, with Vuori providing a prepaid shipping label for hassle-free return shipping.

This policy reflects Vuori’s commitment to customer satisfaction and confidence in the quality of their products. Importantly, items must be in original condition, unworn, and unwashed, ensuring a fair process for all. Vuori’s straightforward and accommodating return policy enhances the online shopping experience, building trust and loyalty among its customers.

Vuori Return Policy Sale Items

Vuori’s return policy for sale items strikes a perfect balance between flexibility and professionalism. Customers can confidently purchase sale items knowing they are eligible for returns within 30 days, provided the items are in original, unworn condition with tags intact.

This policy demonstrates Vuori’s commitment to customer satisfaction and trust, ensuring shoppers feel secure in their purchases. The straightforward process, emphasizing ease and convenience, reinforces Vuori’s reputation for high-quality service, making it an attractive choice for discerning buyers seeking both value and peace of mind.

What Is Vuori Repair Policy

Vuori’s commitment to customer satisfaction is evident in their repair policy, an integral part of their “Investment in Happiness” program. This policy ensures that customers receive the utmost care and service for their Vuori products. If a product fails to meet expectations or encounters issues, Vuori encourages customers to contact their support team.

The team is readily available to assist with any concerns or queries, ensuring a professional and efficient resolution to any product-related issues. This approach reflects Vuori’s dedication to quality and customer service, reinforcing their reputation as a reliable and customer-centric brand.

What Is Vuori Exchange Policy

Vuori, a lifestyle and performance apparel brand, upholds a customer-centric exchange policy designed for simplicity and satisfaction. Emphasizing a hassle-free experience, Vuori offers a generous timeframe for exchanges, ensuring customers can confidently select products that truly meet their needs.

This policy reflects Vuori’s commitment to quality and customer service, fostering long-term loyalty. By prioritizing convenience and flexibility, Vuori’s exchange policy not only enhances the shopping experience but also strengthens its brand reputation as a customer-focused, reliable retailer.

How to Return an Item to Vuori

Returning an item to Vuori, whether online or in-store, is a straightforward process. Here’s a step-by-step guide to help you:

Online Returns

  • Start Your Return: Go to Vuori’s online return portal. You’ll need your order number and the email address used for the order.
  • Create a Free Return Label: Enter your billing number or order number in the portal to create a return label. Alternatively, you can use your order email.
  • Prepare the Package: Pack the item in its original condition with all tags attached. Attach the return label to the package.
  • Ship the Item: Drop off the package at a shipping location.
  • Wait for Processing: Once Vuori receives your return, it may take up to 10 business days to process and issue a refund or exchange.

In-Store Returns

  • Visit a Store: You can return online orders in any Vuori retail store in the U.S. Ensure you bring your Customer PO/Order Number for processing.
  • Bring the Items: The items should be in their original condition, unworn, with all tags attached.
  • Provide Proof of Purchase: Bring the original receipt or the order confirmation email.
  • Request a Refund: Inform customer service or the manager about your intention to return the item. They will assist you with the refund to the original method of payment.


What are the Conditions for Returning a Product?

Products must be in their original condition, with tags and packaging intact. Returns should be made within 120 days of purchase. Exclusions include sale items, custom-made or personalized items, and damaged products​​.

How Long Does it Take to Process a Return and Issue a Refund?

Once Vuori receives your returned item, it may take up to 10 business days to process the return. Refunds are typically processed within 3-5 business days after the return is received​​​​.

What About Exchanges and Gift Returns?

Currently, Vuori does not offer direct exchanges. For a different size or color, you’ll need to return the item and place a new order. Gifts can be returned if they are in original condition, but you must have proof of purchase and a return label​​​​.

Does Vuori Offer Free Returns?

Yes, Vuori provides a prepaid return shipping label for returns, making the process free. However, the original shipping charges are not refunded​​.


Vuori’s return policy is designed to provide a satisfying and hassle-free shopping experience. Customers have up to 120 days to return products, with the condition that the items are in their original state with packaging and labels intact. Returns are free, and this applies to both online and in-store purchases. Vuori does not offer direct exchanges, but customers can return a product and then purchase a new item. Refunds are processed through the original payment method once the return is confirmed, usually within 3-5 business days.

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